A fully outsourced helpdesk for your IT department.
Say goodbye to confusing automated responses, and hello to dependable, 100% North American support.
White-labeled services
1. Advantages for running your NOC, including optimized network performance, reduced downtime, and improved user satisfaction
2. With our real-time monitoring, proactive analysis, and swift issue resolution, fast dispatch can enhance your network’s reliability and reduce costs in the long run.
3. NOC services for IT departments provide peace of mind by offering proactive endpoint monitoring, live-operator support, immediate hardware-failure resolutions, and off-hour project-based IT work. With our NOC support and monitoring, you can meet your company’s expected end user SLAs at any time of day
1. Our outsourced HelpDesk services provided by experienced technicians carefully resolve all issues, including:
- Email and software log-in complications
- Recovery of missing or accidentally deleted files
- Connectivity or network-related issues
2. Disk space, RAM, or related bottlenecks
3. User guidance and general assistance
4. No call goes unanswered – end users can breathe easy knowing that their tech queries are dealt with promptly by live technicians who have their back. With dispatch capabilities issues that go beyond a phone call.
5. TCS can free up your internal resources and redirect them toward growth initiatives. Moreover, our services can be customized according to your requirements, ensuring you receive the most relevant and personalized solutions.
Plans
Choose a plan that fits you, and scale up with no commitments or minimums.
8×5
Monday – Friday
8am-5pm est.
24×5
Monday – Friday
All Day
24×7
Monday – Sunday
All day